To all our valued patrons,
In light of the global coronavirus outbreak, Coex is committed to ensuring the health and safety, and success of all activities within our center grounds.
To that end, we are continually monitoring and adhering to the recommendations of the World Health Organization, Government of South Korea, and other local health authorities. Also, in cooperation with all relevant agencies, additional disinfection programs and the installation of special equipment, such as thermal imaging cameras, have been implemented across Coex.
The preventive measures we are currently taking include – but are not necessarily limited to – the following:
✅ Thermal imaging cameras and hand sterilizers installed throughout and at the entrance to all active exhibition halls and meeting rooms (60 hand sterilizers, 4 thermal imaging cameras)
✅ Air quality monitored multiple times daily and air purification procedures conducted every 15 minutes
✅ Disinfection procedures carried out multiple times daily throughout the center, including exhibition halls, meeting rooms, restrooms, door handles, etc
✅ Medical staff and police officers standing by on site
✅ Additional training for all Coex employees on personal hygiene and infection prevention measures
✅ Strengthening preventive measures and cooperation between event organizers, participating organizations, and visitors
✅ Implementation of a center-wide preventive system throughout World Trade Center grounds and the respective entities within (on-site hotels, Starfield Coex Mall, etc)
✅ Actively responding to the inquiries and concerns of the public through Coex customer service channels and information desks
✅ Regularly sharing relevant information and recommended preventive measures through Coex on- and offline channels
- General Inquiries: 02-6000-0114 (Call Center)
- Safety Control Room: 02-6000/0113 (near the 1st Floor West Gate Entrance)
- Medical Office: 02-6000-0119 (near the 1st Floor West Gate Entrance)
- Center for Disease Control & Prevention: 1339
